Delivery
& Returns
The different available shipment methods, the possible returns, and the current delivery time would be indicated during your order.
Delivery options
We offer different options regardless your location.
Indicate the address of your choice during the validation of your purchase or choose a pickup point.
- Standard delivery at home (4/5 days delivery) : 9,70€ / Free for 250€ and more orders.
- Express delivery at home (2/3 days delivery) : 16,30€ / Free for 250€ and more orders.
- Pickup point delivery (4/5 days delivery) : 6,50€ / Free for 250€ and more orders.
Be aware that during peak times (sales, bank Hollidays for example) the delivery can be delayed.
Return policy
Our returns are free, however we hope you'll be pleased by your order. If not, you'll have 28 days to return it.
We will refund you the order without the initial delivery cost if it was the case. We will expect the article to be clean, unworn and with all the labels on.
How to follow my order
During the preparation and the shipment of your order, you would be able to have the time to time position of your items in your mail and account.
Once the order will be on its way, a mail will be sent to confirm the shipment in which you will be able to find a link to follow the current position until it will be delivered.
What if I don't recover my parcel
If your package can't be deliver, it would be send back to KOHMĒ.